Privacy Policy
1. Data controller
The website joelletics.com and the online store operated on this domain are run by:
Joel Hogenkamp
Eenmanszaak
Elisabeth Anscombestraat 511
1062 LE Amsterdam
The Netherlands
E‑mail: coach@joelletics.com
This privacy policy explains how I collect, use and protect your personal data when you visit this website, purchase products or contact me.
2. What data I collect
I only collect the personal data that is necessary to run this website, process your orders and respond to your enquiries. This may include in particular:
Contact details (such as name, e‑mail address, shipping and billing address)
Order information (products ordered, payment status, order date and time)
Communication data (messages you send via e‑mail or contact form)
Technical data (such as IP address, browser type, device information, date and time of access)
Technical data is collected automatically by Squarespace as the website platform when you visit this site. Personal data that you actively provide (for example when placing an order) is collected directly from you.
3. Purposes and legal bases
I process your personal data for the following purposes:
To display and operate this website
To process and fulfil your orders, including payment and shipping
To communicate with you about your order or questions you send me
To maintain the security and stability of the website and prevent misuse
The legal basis for processing your personal data is, depending on the situation:
Performance of a contract and steps taken prior to entering into a contract (for example when you place an order)
Compliance with legal obligations (for example tax and accounting obligations)
My legitimate interests in operating a secure and functional website and online shop, where these interests are not overridden by your rights and freedoms
4. Cookies and similar technologies
This website uses cookies and similar technologies to make the site function properly and, where applicable, to analyse usage.
When you first visit the site, you will see a cookie banner asking you to make a choice. You can accept or decline non‑essential cookies at any time via this banner or your browser settings.
Essential cookies are necessary to operate the website and online store (for example to remember items in your cart or to keep you logged in). These cannot be disabled in the system.
If you do not want cookies to be stored on your device, you can change the settings in your browser so that you are informed about the setting of cookies and only allow them in individual cases, or you can block cookies altogether. Please note that disabling cookies may limit certain functions of the site.
(Hinweis: Wenn du bestimmte Tools wie Google Analytics, Meta Pixel etc. nutzt, musst du hier später konkrete Infos ergänzen.)
5. Payments and third‑party services
If you purchase products via this website, payments are processed through the payment providers offered in the checkout.
These payment providers act as separate controllers for the processing of your payment data. They receive the information required for payment processing directly from you. Please also read the privacy policies of the payment providers you choose in the checkout.
Where third‑party services are integrated into this website (for example website hosting, payment providers, embedded content), they may receive personal data as part of providing their services. I only work with service providers that offer appropriate data protection.
6. How long I store your data
I store your personal data only for as long as necessary to fulfil the purposes described above or as required by law.
This means in particular:
Order and invoice data are stored for the duration of the statutory retention periods under tax and commercial law.
Communication data is stored for as long as necessary to handle your enquiry and to document the communication.
Technical data and logs are stored only as long as needed to maintain the operation and security of the website.
After the relevant retention periods have expired, your data will be deleted or anonymised.
7. Your rights
Under applicable data protection law, you have the following rights with regard to your personal data:
Right of access – to obtain information about the data I hold about you
Right to rectification – to request correction of inaccurate or incomplete data
Right to erasure – to request deletion of your data, where the legal requirements are met
Right to restriction of processing – to request that processing be restricted in certain circumstances
Right to data portability – to receive the data you have provided in a structured, commonly used and machine‑readable format, where applicable
Right to object – to object to processing based on legitimate interests, on grounds relating to your particular situation
You also have the right to lodge a complaint with a competent data protection authority if you believe that your data is being processed in violation of data protection law.
To exercise your rights, please contact me at: coach@joelletics.com
8. Data security
I take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so I cannot guarantee absolute security.
9. Changes to this privacy policy
I may update this privacy policy from time to time in order to reflect changes to the website, legal requirements or the way I process data. The currently valid version of the policy is always available on this page.